Record# 996	Date Entered: 9/7/2005				Last Updated: 9/4/2007
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Operating system		Product		Feature
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Issue	Getting 'Connection failed: The server may not exist or it is not operational at this time.' when trying to launch AC/PM on project located on server OR initiate an operation such as 3D, or attempt to open an AC/PM file, or something, and I get this error. Happens often, several times per working session, seeminly always when I ask the computer to "do" something that may draw upon a file from our server computer, but the working file is downloaded already. These plist edits can be made to both AC and PM plist files if problems occuring in both tools.
Solution	Find a file named 'com.graphisoft.AC <version>.0.0 USA v1.plist' and/or 'com.graphisoft.PM 9.0.0 USA v1.plist'. It is located in <user_home>/Library/Preferences - This is the file you have to edit in Terminal window. - Open Terminal - type: For ArchiCAD 9: defaults write com.graphisoft.AC\ 9.0.0\ USA\ v1 InputOutput -dict "DisableCrossPlatformMountingFeatures" "<true/>" For PlotMaker 9: defaults write com.graphisoft.PM\ 9.0.0\ USA\ v1 InputOutput -dict "DisableCrossPlatformMountingFeatures" "<true/>" For ArchiCAD 10: defaults write com.graphisoft.AC\ 10.0.0\ USA\ v1 InputOutput -dict "DisableCrossPlatformMountingFeatures" "<true/>" For ArchiCAD 11: defaults write com.graphisoft.AC\ 11.0.0\ USA\ v1 InputOutput -dict "DisableCrossPlatformMountingFeatures" "<true/>" Then please open the plist file itself in TextEdit** and check if this text exists in it: <dict> <key>DisableCrossPlatformMountingFeatures</key> <true/> </dict> Than start AC/PM again and try to reproduce the problem. ** Note: On OSX.4.x, this plist file in binary and viewing it with a Text Editor is difficult. Please use the plutil comand to convert this file to ascii text for viewing in text editor. See GSKB#1000 See also GSKB#1003 for info on mixed platform environments
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